We are dedicated to making sure you are completely satisfied with your purchase!
We are always available to assist you before making a purchase, so please do not hesitate to contact us for any questions or concerns.
Please note that since most pieces are custom made to order, we are not able to provide refunds / accept returns.
In the unlikely event of an item with a manufacturing defect, or if you received an incorrect item, please contact us within 48 hours of receiving your package, and we will respond to you within 24 hours.
This policy only applies to purchases made at daphnasimon.com. For pieces purchased elsewhere, any returns or exchanges should be processed through the retailer the piece was originally purchased from.